Privacy policy

This privacy policy sets out how company uses and protects any information that you give when you use this website. Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement. Our privacy policy is subject to change from time-to-time without prior notice, hence, please review this policy periodically. Your use of the website constitutes an acceptance to our privacy policy. If you do not agree with the terms and conditions of this policy, please do not proceed further to use this website.


  1. Your contact details; i.e., name, e-mail address, phone number, and shipping address
  2. Your Website account username and password
  3. Your previous orders and transaction information including product and service pricing details, date of purchase, and payment history
  4. Information from optional online surveys posted by on the Website or on third-party sites.
  5. Cookies to enhance your shopping experience. Cookies are small files of data stored on your computer which enable us to know your preferences and customize the Website as per your preferences to offer you a more personalized experience. You can at any point set your computer browser to notify you when you are sent a cookie, and you can decide whether or not to accept it.
  6. Your session log information on the Website such as navigation details within the Website, IP address, browser type, browser language, operating system, and source of traffic.
  7. E-mail communication by you directly with the Website or auravedecor including but not limited to product or service enquiries, delivery details, disputes, etc.
  8. We use customer’s computer system’s IP address, traffic sources, user navigation across the site, browser and order information to measure overall site performance with regards to number of users visited, time spent by them on site, their engagement, their preferred product etc.

 All the above listed information enables us to:

1) process your order; and/or

2) understand your behavior and preferences such that we can deliver the best customer service and experience. We may also use this information for marketing purposes including but not limited to informing you about deals, offers, new launches, relevant blogs, order status, etc.

You may choose to opt out of these communications anytime by writing to us at

We will use your information, if required, in legal disputes or other legal processes in order to comply with any statutory or regulatory requirement and in cases of troubleshooting problems, detecting and protecting against error, fraud and other criminal or illegal activity, to collect dues/fees owed, enforce our Terms, prevent abuse of auravedecor products and services, and prevent violation of the rights of third-parties, other users, or the general public.

INFORMATION WE DO NOT COLLECT does not hold or save your transactions or banking details including but not limited to debit/credit card number, cardholder name, expiration date, and CVV or other information required for internet banking or other payment instruments. This information is held by the payment gateway service provider as per their data & privacy policy here.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


To protect against loss/misuse/alteration of information under our, we have appropriate physical/electronic/managerial processes e.g. our servers are accessible to only authorized personnel and that customer’s information is shared with respective personnel on need to know basis to complete transaction and to provide the services requested by the customer.

Although we endeavour to protect customer’s personal identifiable information, transmission made by means of internet/telecom/other networks cannot be made absolutely secure.By using customer/user agrees that has no liability for disclosure of your information due to error in transmission/unauthorized acts of third parties.

By submitting data to us or our agents or using the site, you consent to our use of your data in the manner set out in this privacy policy. We have copyright over this privacy policy. Use by third parties, even by way of extract, for commercial purpose is not allowed. Infringement may be subject to legal action.